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This is a pre-recorded class.

Accessing Affordable Health Care



Course hours 1.5                   CEU Credits 1.5

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Health Connector

Niki Conte, M. Ed

Associate Director,

Public Outreach and Education

Massachusetts Health Connector


Jeanette Deroy

Regional SHINE Director

Attleboro Council on Aging


Cynthia Phillips, BSW, MSW

State Director, SHINE

(Serving the Health Insurance Needs of Everyone) Program

Commonwealth of Massachusetts

Course Description:


This course  will enhance clinicians by given them the expertise required to assist clients in finding suitable and affordable health insurance coverage which allows them to access the health care services they need.


Participants will earn how Medicare, Medicaid (MassHealth) and the MA. Health Connector programs are administered and use that information to effectively advocate on behalf of vulnerable, underserved populations and potentially advocate for or support policy changes.

The presenters provide insights related to their areas of expertise in this Spotlight video.

Upon completion, attendees will bet able to:

  • Understand the mission of and eligibility criteria for the Health Connector, Medicaid (MassHealth), and Medicare (SHINE) programs.    

  • Learn the application process and/or be able to instruct a client on how to access services for the Health Connector, Medicaid (MassHealth), and Medicare (SHINE) programs.

  • Understand the benefits offered by each of these programs, and the supports available through the MA. Health Connector and SHINE programs.


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